Getting started should feel simple.
Whether you are seeking primary care, mental-health care, substance-use treatment, counseling, or coordinated services, the first step is to contact Icare so we can identify the right type of appointment.
You don’t need to know the right words to begin.
Icare is one connected outpatient practice, so a single phone call can start any kind of care we offer. Describe what has been going on in your own words — the intake team listens first, then helps identify the type of appointment that may fit.
Primary care
Preventive visits, everyday illness, and ongoing support for chronic conditions from one familiar team.
Learn more →Mental health
Psychiatric evaluation, medication management, and counseling when staffed, planned around your goals.
Learn more →Substance-use recovery
Respectful outpatient treatment and recovery support that can begin from wherever you are today.
Learn more →A clear path from first call to next steps.
Most new patients follow the same simple sequence. The team explains anything that differs for your specific service.
- 01
Call 702-988-3177 and tell us, in your own words, what type of help you are looking for — primary care, mental-health care, counseling, substance-use treatment, or a combination.
- 02
Provide basic scheduling details and, if you plan to use insurance, your plan information so the team can help check available benefits.
- 03
Complete the required intake and consent forms before or at the visit. The team will tell you which forms apply to your service.
- 04
Meet with the appropriate clinician for an initial evaluation and leave with a plan for follow-up, referrals, or coordination, depending on what the evaluation shows.
A little preparation.
More room for you.
Gather the essentials, choose questions that matter, and take a simple visit card with you.
This is a preparation tool. It does not book an appointment. Choices stay in this page; nothing is sent to Icare. Use “Reset my selections” to clear them.
Make space for the conversation.
Call first to confirm the appointment, service, and what applies to your visit. Check off what you have ready.
2470 E Flamingo Road, Suite B, Las Vegas, NV 89121. Call to confirm arrival instructions.
Your questions belong here.
Choose any prompts you want on your visit card. You can add personal notes on your own paper later.
A clear next step to carry with you.
Your card brings together the clinic details, preparation checklist, and selected questions. Download or print it for your own reference.
What happens next, who should I contact with questions, and when should I follow up?
Call to arrange care · 702-988-3177
What the first visit may include.
First visits are about understanding, not rushing to conclusions. What happens depends on the service, but most initial appointments share a few common elements.
A real conversation
Your clinician asks about what brings you in, your history, and what you hope care can help with.
A focused evaluation
Depending on the service, this may include a medical exam, a mental-health assessment, or screening questions.
A medication review
Current prescriptions, past treatments, and allergies are reviewed so any recommendation can be made safely.
A plan you understand
You and your clinician discuss next steps, which may include follow-up visits, laboratory work, or coordination with other providers.
Practical answers for new patients.
What if I’m not sure which service I need?+
You don’t need to decide before calling. Describe what has been going on and the team can help identify a starting point, which may be adjusted after evaluation.
How long will the first appointment take?+
Initial visits are generally fuller than follow-ups because the clinician takes a complete history. The exact length depends on the service and the evaluation.
Can I bring a support person?+
Many patients find it helpful to bring someone they trust. Mention it when scheduling; there may be portions of the visit the clinician completes with you one-on-one.
What if I already see other providers?+
Tell the team during intake. With your written consent, Icare may request records and coordinate with your existing providers so care stays connected.
Choose the next step that fits.
Call the intake team
Speak with Icare about the service you are seeking and the information needed to schedule.
Call 702-988-3177 →Check insurance
Learn what information is needed and why verification cannot guarantee payment.
Learn more →Professional referral
Healthcare and community professionals can use the structured referral pathway.
Learn more →