03
Independent housing resources
Information about outside recovery-residence directories and providers when appropriate. These organizations operate independently of Icare.
Care Coordination & Recovery Support
Clinical care is only one part of stability.
Recovery and health can also depend on safe housing, transportation, benefits, employment, family support, and connection to community resources. When available, Icare helps identify needs and organize appropriate next steps.
Beyond the visit
Why practical support matters as much as appointments.
A care plan only works when daily life allows a person to follow it. Missed rides, confusing paperwork, lapsed benefits, unstable housing, or a stack of unexplained referrals can undo good clinical work — not because someone isn’t trying, but because the system around them is hard to navigate. Coordination and recovery support exist to reduce that friction: when available, an Icare team member can help you understand what has been recommended, keep track of referrals and records, and connect you with community organizations that address practical needs.
When to ask
Signs coordination support may help.
- 01
You see several providers and it’s unclear who is handling what.
- 02
You’ve been given referrals but aren’t sure how to follow through on them.
- 03
You recently left a hospital, withdrawal-management, or residential program and need outpatient follow-up.
- 04
Paperwork for benefits, records, or insurance keeps stalling your care.
- 05
Transportation, housing, or work schedules make appointments hard to keep.
- 06
You’re supporting a family member in recovery and want help organizing next steps.
Navigation support
Help making a complicated care plan easier to follow.
Start with the page that matches your situation. Each one explains what support may be available — and what stays outside Icare’s control.
01
Care coordination
Organize referrals, records, follow-up, and community-resource connections into one workable plan.
Learn more →02
Transition of care
Reconnect eligible patients with outpatient care after discharge or another major transition.
Learn more →04
Community resources
Identify public resources for basic needs, benefits, transportation, employment, or peer support when available.
How it works
How coordination support is planned.
- 01
Start with a conversation — during a visit, or by calling 702-988-3177 — about what feels hardest to manage right now.
- 02
With your written authorization, the team can gather relevant records and clarify what outside providers have recommended.
- 03
Together you set a short list of priorities so the next steps stay realistic instead of overwhelming.
- 04
The team helps you act on those steps — clarifying referrals, sharing records where authorized, and pointing you toward community resources.
- 05
The plan is revisited over time and adjusted as your needs, coverage, or circumstances change.
Choice and independence
Outside resources remain separate from clinical care.
Recovery residences and community organizations may be independent entities. A listing or referral does not guarantee availability, eligibility, quality, coverage, or placement, and clinical care is not conditioned on using a specific outside provider.
Common questions
Questions people often ask about recovery support.
Do I have to use the resources Icare suggests?+
No. Suggestions are options, not conditions. Your clinical care at Icare is not conditioned on using any specific outside provider, residence, or program, and you remain free to choose.
Can Icare share my records with another provider or program?+
Records are shared only with appropriate written authorization. You decide what is shared and with whom, and you can change your mind about an authorization you have given.
Is recovery support only for people in substance-use treatment?+
No. Coordination can help anyone whose care spans multiple providers or practical barriers — medical, mental health, or recovery-related — depending on availability and clinical appropriateness.