Contact Icare Healthcare Network.
Our team can help with scheduling, general service questions, insurance verification, professional referrals, records routing, and directions.
Reach the team that can help.
Every pathway below starts with the same main line. Knowing which situation fits yours simply helps the call reach the right person sooner.
New patient / intake
Call with service questions, to ask about scheduling a first visit, and to learn what information to prepare.
702-988-3177 →Existing appointment
Call the main line for scheduling changes and questions about approved patient communication options.
Call main →Insurance & billing
Learn what patient and plan information to have ready so coverage can be verified.
Learn more →Professional referral
Referring providers can call, or fax authorized referral information to 702-843-0810.
Learn more →Medical records
Use the approved records-request and authorization pathway to send or receive records.
Learn more →Community partnership
Ask about education, outreach, and referral collaboration with local organizations.
Learn more →2470 E Flamingo Road, Suite B
Las Vegas, NV 89121
Main: 702-988-3177 | Toll-Free: 833-318-3880 | Fax: 702-843-0810
The office is located on East Flamingo Road in Las Vegas. Use the directions button above for turn-by-turn navigation, and please call to confirm current office hours before visiting.
A little preparation makes the call easier.
None of this is required — staff can help you figure out what applies to your situation. Having a few details nearby simply makes the conversation smoother, especially on a first call.
- 01
Your legal name, date of birth, and a reliable callback number
- 02
A current list of medications, including doses when you know them
- 03
Insurance card details, if you plan to use coverage
- 04
Referral paperwork or the referring clinician’s contact information, if you were referred
- 05
A short description of the concern and what you are hoping for from care
- 06
Any questions you want answered before a first visit
Answers before you dial.
Can I email the clinic or schedule through the website?+
Contact with Icare is phone-based. Call 702-988-3177, or use the toll-free line at 833-318-3880. Staff can walk you through next steps during the call.
Can a family member or caregiver call for me?+
Anyone can call with general questions. Privacy law may limit what staff can share about a specific patient without written authorization, and staff can explain how authorization works.
How do professional referrals reach Icare?+
Referring providers can call the main line or fax authorized referral information to 702-843-0810. The referrals page explains what to include so the handoff goes smoothly.
What if my concern cannot wait for a routine call?+
Call 911 for emergencies. For suicide or emotional crisis support, call or text 988. The urgent-help page explains when each option fits.